Frequently Asked Questions

how can I get a 12 month personal loan?

To apply for a flexcredit personal loan you must:

• Be 18 or over
• Be in work with a regular income
• Be a UK resident with a UK bank account under your name

What are unsecured personal loans?

An unsecured personal loan is a loan made by a lender directly to you without any collateral. These unsecured personal loans are not secured against any property or possessions.

How much can I borrow?

You can apply for any amount between £400 - £2,000, repay within a 12 month period and use the loan at your discretion.

How do I get a personal loan?

Complete the quick loan application form and you will receive confirmation within 30 minutes whether you have been approved or not. If approved you will be asked to agree to the lender's terms and conditions and the loan will normally be transferred to your bank within 24 hours.*

How do I repay my loan?

When you apply for a quick long term loan your repayment schedule can be set automatically. You normally don’t need to fill in any further documents – our lenders do it for you.

If you don’t have a debit card, you can schedule repayments by setting up a direct debit. Repayments will then be withdrawn on pre-arranged dates.

Can I repay my loan early?

Normally you can increase payments or clear the whole loan at any time. Paying the loan early will usually cost you less as it cuts the interest rate. Unlike many banks, you will not be charged a penalty for paying your loan early.

What happens if I miss a payment?

Both late payments and missed payments will incur penalty charges. If you miss a payment it will be recorded that you defaulted on the loan.

If repeated payments are missed the lender will begin proceedings to collect the whole amount of the loan plus penalties and interest.

Contact your lender if you have problems with repayments, on occasion they may be able to arrange a late payment without charges.

Find out more about finding loans with FlexCredit loans in our How It Works section or contact our customer services team.

*Some loans may take upto 48 hours to reach your bank account.